This post is follow-up to the Customer Service Name Game.

Regardless of the interaction,

When given a name,

Introducing yourself back,

Changes the game.

Working in service,

You may find,

The best customer,

Is often kind.

As a customer,

You can relate,

The experience,

Should be great!

Making it personal,

On either side,

Creates a relationship,

Where manners abide.

Be polite,

And show you care,

Customized connection,

Mutual benefit you'll share.

Wrapping it up,

A cordial transaction,

Concludes by saying "thank you,"

Overall satisfaction.